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Our team would love to help you in any way we can!
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FAQs
Do you accept returns for food items?
Do you accept returns for food items?
We can’t accept returns for change of mind, but if something arrives damaged or incorrect, get in touch within 7 days.
For full details, please check out our Refund Policy.
What if something in my order is wrong or broken?
What if something in my order is wrong or broken?
Please send us a photo and your order number, and we’ll do our best to fix the issue quickly.
Can I visit Yahweh Acres in person?
Can I visit Yahweh Acres in person?
We’re not open to the public full-time, but pickups and visits can be arranged by appointment.
Can I combine float hire and food product orders?
Can I combine float hire and food product orders?
Unfortunately, our checkout system doesn’t currently support combining horse float hire and food products in one order. This is due to the way our shipping calculator works. If you’d like to place both types of orders, we kindly ask that you complete them separately. Let us know if you have any questions — we’re happy to help!
Do you offer local delivery?
Do you offer local delivery?
At this stage, we don’t offer a local delivery service. All orders are shipped via standard Australian shipping. If you have a special request or you’re nearby and want to chat about options, feel free to get in touch before placing your order — we’re always happy to help where we can!
I have a question not listed here — what do I do?
I have a question not listed here — what do I do?
We’re always happy to answer any questions you may have about our products or horse float hire. You can get in touch in any of the ways listed above.